Shipping policy

Last updated: January 1, 2026

Processing Time

All orders are processed within 1–4 business days, excluding weekends and holidays. Processing time is separate from shipping time.

Cancellation

Orders may only be cancelled before the product has been shipped. To request a cancellation, customers must contact us by email as soon as possible after placing the order.

Once an order has been shipped and tracking has been provided, we are unable to cancel the order. The customer may wait for the order to arrive and then contact us regarding any eligible return or refund options.

Shipping Time

After processing, orders typically arrive within 6–11 business days depending on destination and carrier conditions. Delivery times are estimates only and are not guaranteed.

Shipping Rates

Shipping charges are calculated and displayed at checkout.

Order Tracking

Once your order has shipped, you will receive an email confirmation with tracking information. Tracking updates are provided by the carrier and may take time to appear after shipment.

Delays

Varitas is not responsible for shipping delays caused by circumstances outside our control, including carrier delays, customs processing, weather conditions, high shipping volume periods, or incorrect or incomplete shipping information provided by the customer.

Shipping delays do not qualify for refunds or chargebacks.

Lost or Missing Packages

Once an order has been handed over to the shipping carrier, responsibility for delivery lies with the carrier.

Varitas is not responsible for lost, stolen, or missing packages once tracking confirms the order has shipped or shows as delivered.

Customers must contact the shipping carrier directly to file a claim if a package is marked as delivered but not received.

Incorrect Address

Customers are responsible for ensuring shipping details are accurate at checkout. Orders shipped to incorrect or incomplete addresses provided by the customer are not eligible for refunds or replacements.

Customs and Duties

International orders may be subject to customs fees, duties, or taxes imposed by the destination country. These charges are the responsibility of the customer unless explicitly stated at checkout.

Contact

For shipping-related questions, please contact shopvaritas@gmail.com.